FAQs

Q: How can I have my monthly HOA dues paid automatically?
A:Use the Preauthorized Electronic Assessment Payment Form below.

Electronic Payment Form

Q: How do I gain access to the Swimming Pool and Club House?

A: To ensure that the pool is used only by authorized residents and their guests, the HOA has implemented a Key Fob Access System. This key fob system was designed to allow you and your guests to enjoy a safe and private pool experience. Starting with the 2007 Pool Season, residents will need a key fob to unlock the pool house door and gain entrance to the pool. The same key fob will also allow residents to gain access to the clubhouse level during times that they are authorized to use the clubhouse (e.g., committee meetings, when they rent the clubhouse for private events, etc).  Please safeguard your fobs, as they will serve as proof that you are a resident in good standing and allow you access to PVR facilities for future years.  Please do not allow non-residents to use your key fob, and do not lend your key fob to a resident who has been denied admittance to the facilities.  Such practice may result in suspension or loss of your privileges.  Lost key fobs should be reported immediately. Failure to report a lost key fob may result in loss of privileges.  Replacement fobs will cost a nominal fee of $5.00.  When you are no longer a resident of Purcellville Ridge, please return your key fobs to our managing agent, LMA.

To receive your key fobs, each lot must complete the application form below which you can download/print.   Download and Print a hardcopy of the Key Fob Application Form 

Please note that the online application feature that was available from April through May 22, 2007 is no longer operational.  You must now download/print the application form above and go to our managing agent's office to pick up your key fobs.
 Please take your completed application form to LMA's Round Hill office to pick up your key fobs. Please contact our community manager, Ms. Georgia McGranahan, at LMA at 540.751.1888 or Georgia@lmainc.com first to set up a date/time for when you may pick up your key fobs.

Q: I am unable to access the Residents Only section of the HOA website. What should I do?    
A: Of the few instances when residents have had trouble accessing the HOA website, they have all been due to user error.  First, please make sure that you are typing the correct username and password that you created.  If you have forgotten your password, click on any of the Residents Only weblinks (see menu at left side of homepage).  At the login prompt, click on the link to request that your password be emailed to you.  Your password should be emailed to you within 5 minutes.  If your password is not emailed to you within 10 minutes, it is possible that you mistyped or entered the incorrect email address in your profile.  In this situation, you should email HOA@PURCELLVILLERIDGE.ORG and ask for assistance.  You should also ask for assistance if you have forgotten your username or need to check if you mistyped your username when you originally set up your website profile.

Q: I decided to have a deck built.  What should I do next?    
A:The lot owner for your property needs to submit an application to the Association's managing agent.  The ARC Guidelines(705.0) and application can be found?
                        ARC Guidelines
                        ACR Application 

Q: We are going on vacation Monday.  Can we put our trash on the streets two days early?

A: No, please reference section 728.0 of the ARC Guidelines 

Q: I have an issue with a barking dog or dog owners not picking up their dog's poop, what can I do?

A: Please reference the entire HOA's Pet Control Resolution,  You should report the nuisance to both our managing agent, LMA, and the Loudoun County Animal Control or Purcellville Police. Here are the numbers for your convenience:  LMA (540) 751-1888; Loudoun County Animal Control (703) 777-0406 (press 3); and Purcellville Police (540) 338-7422.  Where applicable and if you think taking pictures of the nuisance would document the occurrence, please do so when appropriate.

Q: I would like to be more involved to help make Purcellville Ridge the best community it can be.  What committees can I join?

A: There are several committees that serve the community, and any homeowner in good standing may join a committee.  Please reference the committee section of the web site and contact the chairperson of the committee you are interested in joining.

Q: We want to throw a party, but our townhouse is not large enough.  Can we utilize our clubhouse and/or swimming pool for private parties?

A: Yes, the clubhouse and swimming pool are available for private parties if your lot is in good standing status.  First, please visit the Calendar Webpage to see if the clubhouse or pool is available for your intended date/time.  Next, you should review the Clubhouse and Pool License (rental) Application Forms (the forms may be downloaded from the Community Center Page).  Once you have a date/time you'd like to reserve, please complete the online Reservation Request form (the link is in the upper right quadrant of the Calendar Page) so that an HOA member can make initial contact with you to answer questions and provide you with any further instructions.  Once you have firmed up the date/time for your private event with the HOA member, please mail your completed application form, license fee, and damage deposit to:

Purcellville Ridge HOA Facilities Rental
121 River Bottom Square
Purcellville, VA  20132

Q: My guest parked her car at curbside in front of my home yesterday, and we are unable to find her car now.  Where might we find her car?

A: Guests should park at Visitor Lots instead of parking at curbside (see Vehicle Control Resolution).  It is possible that your guest's car has been towed by Battlefield Towing at (703) 430-9007.  Battlefield Towing is located at 1106 W. Church Road in Sterling.

Q: Who should I contact if there’s a problem with the tot lot trash cans or doggie doody cans?

A: Please contact the HOA's managing agent at Georgia@lmainc.com or (540) 751.1888.

Q: What does it mean to be in "Good Standing" status?

A: A homeowner or lot is considered to be in Good Standing status when current assessments are paid in full, has no unresolved HOA rule or guideline violations, and has no pending actions before the Board.  

Q: I still haven’t received my HOA dues book.  What should I do next?

A: Contact the HOA's managing agent at Georgia@lmainc.com or 540-751-1888.

Q: How do I obtain a town vehicle decal?

A: Visit the Town's website: Town of Purcellville

Q: Can I operate a business in my Town home?

A: Home occupation permits are required for business owners operating a home business. Businesses in a residential area may only be operated on a limited scale that protects the residential character of the neighborhood. (See Article 3, Section 8 of the Zoning Ordinance.) Signs advertising a home business are not allowed.

Q: When are the monthly Home Owner Association meetings held and where?

A: The monthly meeting is held on the third Thursday of each month at the community clubhouse located at 121 River Bottom Square (next to pool). The meetings start at 7:30 PM and typically last one to two hours. Please refer to the calendar for meeting and event schedules. 

Q: Are Pets allowed in the common areas?

A: See Pet Control Resolution

Q:  What is the plan for snow removal?

A:  According to the HOA's contract with Genesis, 2 inches of measurable snow must fall before the streets are plowed and treated with sand.  Sanding may occur without plowing at the discretion of the snow plow company.

Q:  Who is responsible for shoveling snow and ice from our sidewalks?